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IndustryShou Sugi Ban House Appoints Chris Pulito as GM

June 14, 2023Craig Oliver

The Hamptons’ first destination spa and wellness retreat, Shou Sugi Ban House, has appointed Chris Pulito as General Manager of the acclaimed wellness property. With nearly three decades of extensive hospitality experience, Pulito will be responsible for managing all day-to-day operations for the luxury wellness resort, including the world-class culinary program designed by Michelin-starred chef Mads Refslund, as well as the management of Shou Sugi Ban Spa, and two standalone luxury residences.
Chris Pulito, Spas of America
“I am confident that under Chris’ leadership, Shou Sugi Ban House will continue to exceed the expectations of our guests and the community,” said Kathleen Kapnick, Co-founder & Owner of Shou Sugi Ban House. “Given his considerable accomplishments, understanding of hospitality and the guest experience, and his dedication and commitment, Chris is well-positioned to grow and build upon the strength and reputation that Shou Sugi Ban House has established in a relatively short time.”

“It is an honor to lead this special property and I look forward to working with Kathleen and this talented team,” said Pulito. “I believe that my experience opening and running world-class spas, and operating luxury resorts, make this role a perfect fit for both the property and me.” Continued Pulito, “Shou Sugi Ban House has already garnered incredible awards and accolades, and it’s our goal to continue creating unique experiences and elevating the property to even greater heights as a team in the years ahead.”

Pulito’s impressive career in spa and hospitality spans key executive roles in operations, programming, spa and wellness, and food and beverage, always with a focus on ensuring unique, seamless luxury experiences for guests, while synergistically employing his financial acumen to grow the business and increase revenue. Before joining Shou Sugi Ban House, Pulito most recently served as the General Manager of The Lake House on Canandaigua, and previously held that same title at Mirbeau Inn & Spa, and Whiteface Lodge; as well serving as Spa Director at The Four Seasons Hotel New York City, Stoweflake Mountain Resort & Spa, and Topnotch Resort & Spa, over the years.

For more information visit Shou Sugi Ban House.

Craig Oliver

Craig Oliver is president of Spas of America and editor-in-chief of Healthy Living + Travel.